PAL President and COO Mr Jaime Bautista and PAL Chairman and CEO Dr Lucio Tan receive Philippine Airlines’ 4-Star Plaque from Skytrax President Edward Plaisted in a presentation ceremony held at the Crowne Plaza Singapore on February 8, 2018.
Photo: Philippine Airlines
(From the Philippine Airlines)
MANILA — Philippine Airlines (PAL) has been certified as a 4-Star airline by Skytrax, the international air transport rating organization.
PAL, joining 40 other well-renowned airlines in this prestigious category, is the first and only airline in the country to have a 4-Star Rating.
PAL achieved this coveted rating after Skytrax conducted a rigorous audit of the airline’s inflight and on ground service for both international and domestic flights and noted major enhancements on its end-to-end passenger experience and distinct wholehearted service called Buong Pusong Alaga.
“This is a big win for the Philippines,” said PAL Chairman and CEO Dr. Lucio C. Tan. “We are elated by this recognition which is a victory for the more than seven thousand members of the Philippine Airlines family. Our achievement is the country’s achievement and we share this with all Filipinos around the globe.”
This 4-Star Airline rating is a mark of quality distinction that recognizes excellent standards of Product and Staff service across different assessment categories for both the Onboard and Airport environment. (Full Story Here)