AirAsia named leading low-cost airline anew

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AirAsia Group Head of Cabin Crew Suhaila Hassan (center, left) and AirAsia Group Head of Communications Audrey Progastama Petriny (centre) accepted the World’s Leading Low-Cost Airline and World’s Leading Low-Cost Airline Cabin Crew awards from President and Founder of World Travel Awards Graham Cooke (center, right), flanked by AirAsia cabin crew.
Photo: AirAsia

(From: AirAsia)

LISBON — AirAsia has been named the World’s Leading Low-Cost Airline for the sixth year running at the World Travel Awards (WTA) Grand Final.

AirAsia emerged top in the category after receiving the most votes from travellers and industry executives, ahead of Southwest Airlines, JetBlue, Ryanair, easyJet, Jetstar Airways, Norwegian Air, West Air, flydubai, Air Arabia, flynas, and fastjet.

The airline also took home the award for World’s Leading Low-Cost Airline Cabin Crew for the second time in a row, beating Southwest Airlines, JetBlue, Ryanair, easyJet, Jetstar Airways, Norwegian Air, West Air, flydubai, Air Arabia, flynas, fastjet, Kulula and Mango.

AirAsia Group Head of Cabin Crew Suhaila Hassan and AirAsia Group Head of Communications Audrey Progastama Petriny accepted the awards on behalf of the company at a gala ceremony at Pátio da Galé here yesterday.

AirAsia Deputy Group CEO (Airlines) Bo Lingam said, “Thank you everyone who voted for us. Over the past year, we have worked hard to improve customer experience to make travel more convenient and fun, while also personalising the end-to-end journey, and it’s incredibly rewarding to see our work pay off like this.”

“In addition to a slew of digital initiatives, such as our Fast Airport Clearance Experience System (FACES) facial recognition boarding system and Freedom Flyer Programme, we’ve built up our Customer Happiness team to ensure we continue to improve on our ability to serve and amaze our guests, who demand frictionless, responsive customer support at a touch of the button on the go, and we are working hard to deliver that,” he said. (Full Story Here)

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Fares to be thankful for

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Photo: British Airways

(From British Airways)

Fly with American Airlines and British Airways from London to the U.S. from just £294 return per person.

The holiday season has started and there is no better time to visit the United States. Fly with American Airlines and British Airways from London to Chicago, Las Vegas, Los Angeles, Miami, Orlando and Philadelphia, from just £294 return per person.

Together, American Airlines and British Airways offer up to 70 flights a day from London to the U.S.

When customers fly American and British Airways across the Atlantic, they can enjoy complimentary meals and drinks from the bar, and more than 1,000 hours of entertainment at every seat, including the latest movies, television programs, music shows and binge-worthy box sets.

British Airways is investing £4.5 billion for customers, including the installation of the best quality Wi-Fi and power at every seat, fitting 128 long-haul aircraft with new interiors and taking delivery of 72 new aircraft.

American is investing more than $3 billion in the customer experience, with benefits such as the installation of Wi-Fi, which is available in every cabin on all American Airlines operated flights from London Heathrow. (Full story here)

Japan Airlines bags 2018 J-Win Diversity Award

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The J-Win Diversity Award honors Japanese corporations that are actively promoting diversity.
Photo: Japan Airlines

(From Japan Airlines)

TOKYO — The president of Japan Airlines, Yoshiharu Ueki, was selected today as the winner of the Executive Management Award during the J-Win Diversity Award 2018 ceremony, sponsored by the Japan Women’s Innovation Network (NPO Corporation J-Win).

This will be the second J-Win Diversity Award the company has received since being presented the Basic Achievement Award in 2017.

The J-Win Diversity Award honors Japanese corporations that are actively promoting diversity and inclusion and will be the eleventh year of the award since its inception in 2008.

The Executive Management Award is presented to top executives who have shown exceptional leadership skills in promoting diversity and inclusion in their respective workplace. (Full Story Here)

Delta monitors winter weather systems

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A snow-covered park in Pittsburgh, Pennsylvania, during winter.
Photo: Benjamin Hollis (https://commons.wikimedia.org)

(From Delta Air Lines)

Delta is tracking a weather system moving through the Northeast that may affect operations through the weekend, according to the airline’s team of meteorologists.

Heavy rain is expected to begin in the Washington, D.C., area Thursday morning, forecasted to move to the New York City area by 6 p.m. ET.

Winds, gusty at times, will be the biggest factor for New York area airports, which is expected to strengthen Thursday evening and overnight.

A winter weather waiver has been issued for cities including Boston; Hartford; New York-JFK; New York-LGA; Newark; Newburgh, N.Y.; Philadelphia; Providence, R.I.; and White Plains, N.Y., to allow customers to make a one-time change to their travel plans without incurring a fee. (Full Story Here)

American, Qantas move to form joint business

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Photo: American Airlines

(From American Airlines)

American Airlines and Qantas have filed an application with the U.S. Department of Transportation (DOT) seeking approval to form a joint business to better serve customers flying between North America and Australia and New Zealand.

The proposed joint business will significantly improve service, stimulate demand and unlock more than $300 million annually in consumer benefits that are not achievable through any other form of cooperation, including:

– Up to $221 million in value from expanding codesharing between American and Qantas – opening more connections to more destinations.

– Up to $89 million in value by offering a wider range of fare classes across each other’s networks, including lower fares and discounts.

The joint business will also give American and Qantas the opportunity to launch additional routes between the U.S. and Australia and New Zealand, including new flights to city pairs currently not served by either carrier.

An expanded relationship will encourage significant improvements in the overall customer experience, including additional frequent flyer benefits and investments in lounges, baggage systems and other infrastructure designed to better serve the carriers’ joint customers.

All these benefits will stimulate significant demand for new travel – generating up to 180,000 new trips between the U.S. and Australia and New Zealand every year. (Full Story Here)

Airbus, Delta, OneWeb, Sprint, Airtel form Seamless Air Alliance

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The alliance will enable airlines to empower passengers with seamless in-cabin connectivity experience.
Photo: Delta Air Lines

(From Delta Air Lines)

Airbus, Delta, OneWeb, Sprint, and Bharti Airtel (“Airtel”) announce the formation of the Seamless Air Alliance – which will usher in a new era of innovation for airlines on all routes.

By empowering member mobile operators to extend their services into airline cabins, the Seamless Air Alliance will allow them to continuously provide their customers – via satellite technology – with the same high-speed, low-latency connectivity from ground to air and back again.

It will also significantly reduce costs for everyone involved while creating a smooth, positive user experience.

The alliance – which aims to attract additional industry operators beyond the five initial members – will eliminate the immense costs and hurdles commonly associated with acquisition, installation and operation of data access infrastructure by streamlining system integration and certification, providing open specifications for interoperability, increasing accessibility for passengers, and enabling simple and integrated billing.

“What if the best internet you ever experienced was in the air? Keeping this goal in mind, together, we will enable an affordable and frictionless experience for passengers everywhere,” said Greg Wyler, Founder and Executive Chairman of OneWeb. (Full Story Here)

British Airways hosts Aerobility Aurora flight

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A British astronaut joined 142 lucky stargazers on the Aerobility Aurora flight.
Photo: British Airways

(From British Airways)

British Airways hosted a special Aerobility Aurora flight last to view the northern lights at 30,000 feet.

Aerobility supporters, volunteers and British Airways crew enjoyed a spectacular evening hosted by Tim Peake.

The British astronaut joined 142 lucky stargazers on the Aerobility Aurora flight that took off from Gatwick and headed North to take in the natural light display.

Starwatchers started the day at Gatwick airport, where they heard from Aurora expert and BBC The Sky At Night presenter Pete Lawrence before enjoying a special guest lecture from Tim Peake.

At sunset they boarded the A320 aircraft and headed to 61 degrees North to the coast of the Shetland Isles, in the hope of witnessing the celestial spectacle.

As customers prepared for the evening’s events and adjusted their eyes to the night sky, Pete Lawrence entertained those on board with a running commentary over the PA system throughout the flight, pointing out star constellations as well as the glowing light formation visible through the aircraft windows. (Full Story Here)

Aeroflot starts ticket sales for Naples and Verona flights

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An Aeroflot-Russian Airlines Boeing 777-3M0/ER lands at Sheremetyevo Airport.
Photo: Sergey Kustov (https://commons.wikimedia.org)

(From Aeroflot)

Moscow — Aeroflot has released tickets for flights to Naples and Verona. Regular flights on both routes are scheduled to begin on July 1, 2018.

Italy has traditionally been one of Aeroflot’s most popular destinations. Direct links with Verona and Naples will bring passengers closer to the Italian cultural and artistic heritage.

Verona will be especially popular with admirers of William Shakespeare – it was in this very city that the action of Romeo and Juliet unfolds, and travelers can visit Juliet’s House, where the heroine of the tragedy lived with her family.

Naples is the third largest city in Italy, famous for its Baroque architecture and unique museum collections.

Passengers traveling with Aeroflot have access to the extensive network of Sky Team alliance flights, as well as convenient connections to airports around the world. (Full Story Here)

Delta, Aeromexico launching new Detroit-Leon route

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The opening of this route reflects the commitment of the Aeromexico-Delta alliance.
Photo: Delta Air Lines

(From Delta Air Lines)

Delta Air Lines and its partner Aeromexico, Mexico’s global airline, will launch new nonstop service between Detroit and Leon, Mexico, beginning April 30.

The state of Guanajuato, where Leon is situated, is known for its significant industrial activity, with strong automotive, leather and footwear, agroindustry, tourism, and pharmaceutical sectors, among others.

Detroit, the Motor City, is the center of the U.S. automobile industry and home of leading auto companies.

This new route creates an important economic bridge between the dynamic industrial centers of the two cities and connects customers to an expansive network of destinations via Delta’s Detroit hub.

Service on this new route will be operated by Aeromexico using Embraer 190 aircraft with 99 passenger seats, including 11 in Clase Premier—Aeromexico’s Business Class cabin—with the following schedules: (Full Story Here)

Singapore Airlines’ new 787-10s to serve Perth in Australia

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Singapore Airlines
Photo: Singapore Airlines

(From Singapore Airlines)

SINGAPORE — Perth, Australia will become the second scheduled destination to be served by Singapore Airlines’ new Boeing 787-10 fleet.

Flights are expected to commence in May 2018, subject to regulatory approvals, initially on one of the Airline’s four daily flights between Singapore and Perth.

The 787-10s will feature Singapore Airlines’ new regional cabin products and will seat 337 customers in two classes, with 36 Business Class and 301 Economy Class seats.

Prior to the launch of services to Perth, the 787-10s will be operated on selected flights to Bangkok and Kuala Lumpur for crew training purposes, before the first scheduled service to Osaka in May 2018.

The first aircraft in Singapore Airlines’ livery completed its flight testing at Boeing’s North Charleston, South Carolina production facility on 9 February 2018.

Singapore Airlines will be the world’s first airline to operate the 787-10 and has 49 firm orders for this aircraft type. The Airline will take delivery of its first 787-10 from Boeing in March 2018. (Full Story Here)