Philippine Airlines certified as international 4-star airline

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PAL President and COO Mr Jaime Bautista and PAL Chairman and CEO Dr Lucio Tan receive Philippine Airlines’ 4-Star Plaque from Skytrax President Edward Plaisted in a presentation ceremony held at the Crowne Plaza Singapore on February 8, 2018.
Photo: Philippine Airlines

(From the Philippine Airlines)

MANILA — Philippine Airlines (PAL) has been certified as a 4-Star airline by Skytrax, the international air transport rating organization.

PAL, joining 40 other well-renowned airlines in this prestigious category, is the first and only airline in the country to have a 4-Star Rating.

PAL achieved this coveted rating after Skytrax conducted a rigorous audit of the airline’s inflight and on ground service for both international and domestic flights and noted major enhancements on its end-to-end passenger experience and distinct wholehearted service called Buong Pusong Alaga.

“This is a big win for the Philippines,” said PAL Chairman and CEO Dr. Lucio C. Tan. “We are elated by this recognition which is a victory for the more than seven thousand members of the Philippine Airlines family. Our achievement is the country’s achievement and we share this with all Filipinos around the globe.”

This 4-Star Airline rating is a mark of quality distinction that recognizes excellent standards of Product and Staff service across different assessment categories for both the Onboard and Airport environment. (Full Story Here)

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JAL receives on-time performance award

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Japan Airlines
Photo: Adrian Pingstone (https://commons.wikimedia.org)

(By Japan Airlines)

Japan Airlines (JAL) has been named the best on-time Asia-Pacific Major Airline for six consecutive years and eighth in total for its domestic and international flights operated in calendar year 2017 by FlightStats Inc., a US flight status tracking company that analyzes on-time arrival rates for global airlines.

JAL also took second place overall in the Major International Airlines category.

Under this category, flights operated by Japan Airlines achieved an on-time arrival rate of 85.60% for its domestic and international flights and the JAL Group achieved an on-time arrival rate of 86.09% in the Network category.

As a result, JAL was named the best on-time Asia-Pacific Major Airline in both Mainline and Network categories by FlightStats.

JAL Group regards punctuality as an essential service quality of the airline and understands that these awards were made possible through the cooperation of our valued customers and efforts made by all staff to ensure on-time operations. (Full Story Here)