Delta monitors winter weather systems

A snow-covered park in Pittsburgh, Pennsylvania, during winter.
Photo: Benjamin Hollis (

(From Delta Air Lines)

Delta is tracking a weather system moving through the Northeast that may affect operations through the weekend, according to the airline’s team of meteorologists.

Heavy rain is expected to begin in the Washington, D.C., area Thursday morning, forecasted to move to the New York City area by 6 p.m. ET.

Winds, gusty at times, will be the biggest factor for New York area airports, which is expected to strengthen Thursday evening and overnight.

A winter weather waiver has been issued for cities including Boston; Hartford; New York-JFK; New York-LGA; Newark; Newburgh, N.Y.; Philadelphia; Providence, R.I.; and White Plains, N.Y., to allow customers to make a one-time change to their travel plans without incurring a fee. (Full Story Here)


Airbus, Delta, OneWeb, Sprint, Airtel form Seamless Air Alliance

Seamless logo
The alliance will enable airlines to empower passengers with seamless in-cabin connectivity experience.
Photo: Delta Air Lines

(From Delta Air Lines)

Airbus, Delta, OneWeb, Sprint, and Bharti Airtel (“Airtel”) announce the formation of the Seamless Air Alliance – which will usher in a new era of innovation for airlines on all routes.

By empowering member mobile operators to extend their services into airline cabins, the Seamless Air Alliance will allow them to continuously provide their customers – via satellite technology – with the same high-speed, low-latency connectivity from ground to air and back again.

It will also significantly reduce costs for everyone involved while creating a smooth, positive user experience.

The alliance – which aims to attract additional industry operators beyond the five initial members – will eliminate the immense costs and hurdles commonly associated with acquisition, installation and operation of data access infrastructure by streamlining system integration and certification, providing open specifications for interoperability, increasing accessibility for passengers, and enabling simple and integrated billing.

“What if the best internet you ever experienced was in the air? Keeping this goal in mind, together, we will enable an affordable and frictionless experience for passengers everywhere,” said Greg Wyler, Founder and Executive Chairman of OneWeb. (Full Story Here)

Delta, Aeromexico launching new Detroit-Leon route

The opening of this route reflects the commitment of the Aeromexico-Delta alliance.
Photo: Delta Air Lines

(From Delta Air Lines)

Delta Air Lines and its partner Aeromexico, Mexico’s global airline, will launch new nonstop service between Detroit and Leon, Mexico, beginning April 30.

The state of Guanajuato, where Leon is situated, is known for its significant industrial activity, with strong automotive, leather and footwear, agroindustry, tourism, and pharmaceutical sectors, among others.

Detroit, the Motor City, is the center of the U.S. automobile industry and home of leading auto companies.

This new route creates an important economic bridge between the dynamic industrial centers of the two cities and connects customers to an expansive network of destinations via Delta’s Detroit hub.

Service on this new route will be operated by Aeromexico using Embraer 190 aircraft with 99 passenger seats, including 11 in Clase Premier—Aeromexico’s Business Class cabin—with the following schedules: (Full Story Here)

New Delta nonstop service links Pittsburgh with Salt Lake City

Photo: Delta Air Lines

(By Morgan Durrant, Delta Air Lines)

Delta is linking the Steel City with Utah’s capital and its Salt Lake City hub with nonstop service beginning July 9.

“This announcement marks a doubling of nonstop routes – from 37 to 74 – in just over three years at PIT and Delta has been a great partner is helping to build that momentum.

Nonstop service to Salt Lake City adds another option for business and leisure travelers and provides convenient West Coast connection opportunities,” Pittsburgh International Airport CEO, Christina Cassotis said.

“We look forward to working with Delta to maximize their network from Pittsburgh,” Cassotis added.

For customers, the onboard Delta experience will be on Airbus A319 aircraft, with seating for 12 in First Class, 18 in Comfort+ and 102 in the main cabin. Free in-flight streaming entertainment via Delta Studio and access to Wi-Fi is available at every seat.

In addition, Pittsburgh customers will have easy, one-connection access to 90 onward destinations across more than 240 daily departures from Delta’s SLC hub, including Intermountain West, West Coast, Hawaiian, Mexican and Canadian destinations. (Full Story Here)

Strong winds, heavy snow force more flight cancellations

(By Michael Thomas, Delta Air Lines)

Delta has canceled an additional 200 flights Thursday as heavy snow and strong winds have prompted the suspension of all airline operations at New York-JFK and New York-LaGuardia.

Neither airport is expected to reopen until later this evening, pending the removal of snow and ice from runways, taxiways and ramp areas.

JFK International Airport
Photo: Delta Air Lines

JFK Winter Storm January 2018Customers flying to, from or through the affected areas are encouraged to check the most current flight status on or the Fly Delta Mobile app. An updated severe weather waiver has been issued.

Delta has 200 mainline and Delta Connection cancellations on the books for Friday due to the inclement weather in the Northeast and New England.

A reduced schedule at both NYC airports is expected Friday as the airline works to reset its operations in the region.

Customers with flights departing from the New York area airports Friday are encouraged to check for the status of their flight and plan travel to the airport accordingly due to challenging road conditions throughout the area.

At La Guardia, MTA’s Q70 LaGuardia Link bus from Roosevelt Avenue is complimentary Friday.

Those driving to LaGuardia should consider using this alternate route when approaching the airport from an eastbound direction on Grand Central Parkway. (Full Story Here)

Delta tops on-time performance

(By Grayson Daughters, Delta Air Lines)

Delta people showed off their competitive edge in 2017, driving a top ranking among the North American global carriers in on-time performance in a new report.

The OAG Punctuality League 2018 report, which came out this week, showed Delta at No. 1 among North American “mega airlines” with an 82.8 percent on-time performance rate, ahead of Alaska Airlines, which was second in the category.

Delta Air Lines
Photo: Delta Air Lines

“The recognition of our strong on-time performance is simply the hard evidence of how Delta people strive to deliver consistently great service to every customer,” said Gil West, Chief Operating Officer.

“Thanks to all of you for being the best in the industry,” West added.

Hawaiian Airlines had the top rate among all North American airlines at 87.2 percent, but OAG grouped it with smaller airlines than “mega” carriers Delta, American, United and Alaska. (Full Story Here)

Delta and WestJet joint venture to offer more choices for transborder flying

(By Debbie Egerton, Delta Air Lines)

Delta Air Lines and WestJet have agreed to deepen their existing partnership by entering into a comprehensive transborder joint venture that will increase travel choices between the U.S. and Canada.

The airlines have entered into a preliminary memorandum of understanding regarding their intention to deepen their existing partnership to form a commercial joint venture arrangement, which will offer customers access to an extensive transborder route network, world-class airline products, enhanced frequent flyer benefits, shared airport facilities and amenities, and a more seamless travel experience.

North America
Photo: Bosonic dressing

Highlights of the planned joint venture arrangement, subject to board approvals, execution of definitive agreements and applicable regulatory approvals, in the United States and Canada, include:

— Coordinated flight schedules for new nonstop flights to new destinations, expanded codesharing, and seamless and convenient connections on the airlines’ extensive networks in the U.S. and Canada.

— Enhanced frequent flyer benefits including reciprocal benefits for top-tier members of both airlines.


“With its strong brand and employee- and customer-centric culture, WestJet is the perfect partner for us in the U.S.-Canada transborder segment and together we will produce great results for our respective employees, customers and investors,” said Steve Sear, Delta’s President – International and Executive Vice President – Global Sales.

“We look forward to applying Delta’s experience building successful joint venture partnerships to this important segment of transborder travel, the second-largest international segment for U.S. travel.” (Full Story Here)

Farm-fresh, local menu added on Delta flights from L.A. to N.Y. and D.C.

(By Catherine Sirna, Delta Air Lines)

Delta continues to board farm fresh, chef-driven meals at 30,000 feet, as it expands its innovative approach to in-flight cuisine to the West Coast.

Beginning Dec. 1, Delta One customers on flights from Los Angeles International Airport (LAX) to New York’s John F. Kennedy International Airport and Reagan Washington National Airport will enjoy culinary creations from the airline’s new Los Angeles-based chef partners, Jon Shook and Vinny Dotolo.

Each dish features farm-fresh, seasonal ingredients from some of L.A.’s most beloved farmers and purveyors.

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Each dish features farm-fresh, seasonal ingredients from some of L.A.’s most beloved farmers and purveyors.
Photo: Delta Air Lines

“When we began cultivating our partnership with Jon and Vinny early on, we talked about the importance of not just stamping their names on our menus,” said Lisa Bauer, Vice President – On-Board Services. “At Delta, it’s so much more than that. It’s about partnering with chefs to create authentic, locally-sourced meals on board.”

JVThe chef duo has curated a menu that is reflective of the fare served at many of their popular L.A. restaurants, including Animal, Son of a Gun and Jon & Vinny’s.

Their debut menu for Delta includes: a starter of confit portobello mushroom carpaccio with Tamai Farms arugula pesto, almonds and pecorino, a main course of marinara braised meatballs with bianco DiNapoli tomato, garlic bread and
Gioia whipped ricotta, or Domenico’s pumpkin ravioli with Schaner Farms sage brown butter sauce and pecorino cheese, and a dessert of Tamai Farms strawberry bread pudding.

“We are so excited to partner with Delta because it allows us to introduce the smaller farmers and producers who we work with on a daily basis to its global customers,” said Shook.

“On top of that, by using the same network we lean on at our L.A. restaurants, we’re able to authentically re-create some of our most beloved dishes – like our iconic meatballs – and take it from the ground to the sky,” said Dotolo. (Full Story Here)

U.S. DOT approves Delta, Korean Air joint venture

(By Debbie Egerton, Delta Air Lines)

Delta Air Lines and Korean Air took a significant step in the creation of their trans-Pacific joint venture with approval of the joint venture by the U.S. Department of Transportation.

The DOT approval reflects the consumer benefits that will be created by the new joint venture.

The two carriers will deepen their relationship, offering customers in the U.S. and Asia an enhanced and expanded flight network as well as more compelling travel options.

Delta Korea tails_2
Approval marks significant milestone in creation of leading joint venture between the United States and Asia.
Photo: Delta Air Lines

The airlines have also applied for approval for the joint venture from the Korean Ministry of Land, Infrastructure and Transport.

“We thank the DOT for approving this world-class partnership, which will create more choices, frequencies and destinations for customers traveling between the key markets in the U.S. and Asia,” said Ed Bastian, Delta’s Chief Executive Officer.

“We look forward to offering our customers the leading customer experience across the Pacific, with seamless connections, world class facilities and amenities on the ground and in the air, as well as substantial frequent flyer benefits.”

The joint venture will create a combined network serving more than 290 destinations in the Americas and more than 80 in Asia, providing customers of both airlines with more travel choices than ever before.

The joint venture will provide both airlines with the expanded scale and scope to offer new alternatives to customers.

The two airlines will also expand codeshare flights on trans-Pacific routes. Customers will benefit from enhanced frequent flyer benefits, providing customers of both airlines the ability to earn and redeem miles on Delta’s SkyMiles and Korean Air’s SKYPASS program.

In addition, co-location at key airports including Incheon Terminal 2 which will provide customers with a seamless connection and baggage transit experience.

Under the agreement, the airlines will share costs and revenues on flights within the scope of the joint venture as they work to expand service options for travelers. (Full Story Here)

New Seattle-Mexico City service launched

Seattle, Washington

(By Delta Air Lines)

SEATTLE, Washington — Delta Air Lines and its partner Aeromexico, Mexico’s global airline, have launched nonstop service between Seattle and Mexico City.

A Delta hub, Seattle is home to firms such as Amazon, Boeing, Microsoft and Starbucks.

This new route will connect these two cities enabling bilateral exchange to increase business and investment opportunities in both destinations.

Delta is the largest global carrier at Seattle-Tacoma International Airport and has more than tripled flights and destinations in Seattle since 2012.

Customers flying in from Mexico City can connect to different destinations beyond Seattle through Delta’s hub.

Aeromexico Chief Revenue Officer Anko van der Werff noted, “As the only airlines offering nonstop service to Mexico City from Seattle, we connect customers in North America to our main hub in Mexico and beyond, facilitating transborder exchange like never before.”

This new flight is part of the strategic plan between Delta and Aeromexico to provide service between their hubs while also transforming Mexico City into Latin America’s global hub. (Full Story Here)