Japan Airlines announces fare fuel surcharge

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Japan Airlines
Photo: Arpingstone (https://commons.wikimedia.org)

(From Japan Airlines)

Japan Airlines (JAL) will maintain current levels of fuel surcharge on all international passenger tickets purchased between April 1 and May 31, 2018.

JAL sets fuel surcharge levels bimonthly based on the 2-month average price of Singapore kerosene-type jet fuel.

The price of Singapore kerosene-type jet fuel during the two month period of December 2017 and January 2018 averaged US$78.29 per barrel, which accounted for 8,762 yen in the average exchange rate of 111.92 JPY/USD during the same period.

As a result, with reference to the fuel surcharge benchmark list for FY2017 in Japanese yen, this corresponds to Zone C of fuel surcharges.

From April 1 to May 31, 2018, it will range from 500 yen on a Japan – Korea ticket to 10,500 yen on Japan – USA ticket per person per sector flown, on tickets for travel originating in Japan. (Full Story Here)

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ANA giving chocolates on Valentine’s Day

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ANA handing out exclusive chocolates to passengers on board.
Photo: KishujiRapid (https://commons.wikimedia.org)

(From ANA)

TOKYO — On Valentine’s Day, ANA will be handing out ANA exclusively designed chocolates to passengers on its flight.

In order to show its appreciation to its passengers, from 2014 ANA has been handing out chocolates onboard.

This will be the fifth year and ANA is wishing that all its passengers will have an unforgettable heartwarming experience on Valentine’s Day. (Full Story Here)

Osaka, Japan first route for Singapore Airlines’ First Boeing 787-10

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Central Osaka, Japan
Photo: Type specimen (https://commons.wikimedia.org)

(From Singapore Airlines)

Singapore Airlines (SIA) announced that Osaka will be the first scheduled destination for its new Boeing 787-10 fleet, with services expected to begin in May 2018.

SIA will be the world’s first airline to operate the 787-10. SIA has 49 Boeing 787-10s on firm order, with the first aircraft due for delivery from Boeing’s North Charleston, South Carolina production facility in March 2018.

Prior to the introduction of regular services to Osaka, the 787-10s will be operated on selected Bangkok and Kuala Lumpur flights for crew training purposes.

SIA will also debut its highly-anticipated new regional cabin products on its 787-10s, fitted with 337 seats in two classes, with 36 seats in Business Class and 301 seats in Economy Class. More details will be revealed at a later date. (Full Story Here)

Japan Airlines expands ties with Qatar Airways

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Japan Airlines Expands Network to the Middle East, Africa and Central Asia with Qatar Airways.
Photo: Japan Airlines

(By Japan Airlines)

Japan Airlines (JAL) announced the expansion of its codeshare cooperation with Qatar Airways (QR) on routes to the Middle East (4 routes), Africa (6 routes), and Central Asia (1 route), starting April 1, 2018.

JAL`s codeshare partnership with Qatar Airways (QR) on Japan = Doha routes have been in place since December 2013.

Reservation and ticket sales for the new codeshare flights will start from March 14, 2018.

JAL will continue to enhance its network in the Middle East, Africa and Central Asia to provide business and leisure customers with more convenience and an enjoyable experience on every journey. (Full Story Here)

JAL receives on-time performance award

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Japan Airlines
Photo: Adrian Pingstone (https://commons.wikimedia.org)

(By Japan Airlines)

Japan Airlines (JAL) has been named the best on-time Asia-Pacific Major Airline for six consecutive years and eighth in total for its domestic and international flights operated in calendar year 2017 by FlightStats Inc., a US flight status tracking company that analyzes on-time arrival rates for global airlines.

JAL also took second place overall in the Major International Airlines category.

Under this category, flights operated by Japan Airlines achieved an on-time arrival rate of 85.60% for its domestic and international flights and the JAL Group achieved an on-time arrival rate of 86.09% in the Network category.

As a result, JAL was named the best on-time Asia-Pacific Major Airline in both Mainline and Network categories by FlightStats.

JAL Group regards punctuality as an essential service quality of the airline and understands that these awards were made possible through the cooperation of our valued customers and efforts made by all staff to ensure on-time operations. (Full Story Here)

Qantas’ new Sydney-Osaka direct flights start

(By Qantas)

SYDNEY — Qantas’ direct flights between Sydney and Osaka has started on Thursday, providing passengers with another gateway into Japan following strong growth in travel between the two countries.

Qantas’ fourth route between Australia and Japan begins as the airline celebrates 70 years of flying between the two countries.

The year-round direct flights will operate three times per week with Qantas’ upgraded two-class Airbus A330 aircraft and will be the only direct service linking Sydney and Osaka.

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Osaka, Japan
Photo: 名古屋太郎

The service adds to the airline’s popular Sydney-Tokyo (Haneda), Brisbane-Tokyo (Narita) and Melbourne-Tokyo (Narita) services and complements Jetstar’s Cairns-Osaka service.

With Jetstar’s flights from Cairns and the Gold Coast to Tokyo (Narita), customers will have even more options when travelling between Australia and Japan.

Qantas International CEO Alison Webster said it was an exciting time to be launching the new service with travel between the two countries booming.

“We initially announced the route as a seasonal service but quickly extended it to year-round to meet customer demand,” she said.

“Australia has seen a 23 per cent increase in the number of Japanese travelers visiting the country on the last year with many staying longer and spending more while they’re here,” she added. (Full Story Here)

Japan Airlines, Boom to introduce supersonic air travel

(By JAL/BOOM)

Japan Airlines (JAL) and Boom Supersonic are pleased to announce a strategic partnership to bring commercial supersonic travel to passengers.

While new and advanced technologies are changing our lives significantly, flight times for air travel have stayed relatively constant.

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Photo: lasta29

Boom is developing a new-generation supersonic aircraft, which flies at Mach 2.2 and will cut flight times in half.

Through this agreement, JAL will provide its knowledge and experience as an airline to support Boom in developing the aircraft.

As part of the agreement, JAL has made a strategic investment of $10 million in Boom and is collaborating with the company to refine the aircraft design and help define the passenger experience for supersonic travel.

JAL also has the option to purchase up to 20 Boom aircraft through a pre-order arrangement.

The two companies will cooperate closely to realize faster and more convenient air travel.

“We’ve been working with Japan Airlines behind the scenes for over a year now,” said Blake Scholl, founder and CEO of Boom Supersonic.

“JAL’s passionate, visionary team offers decades of practical knowledge and wisdom on everything from the passenger experience to technical operations. We’re thrilled to be working with JAL to develop a reliable, easily-maintained aircraft that will provide revolutionary speed to passengers. Our goal is to develop an airliner that will be a great addition to any international airline’s fleet.” (Full Story Here)

ANA introduces “Tastes of JAPAN”

(By All Nippon Airways)

TOKYO — ANA, Japan’s largest and only 5-star airline, is proud to announce the “Tastes of JAPAN by ANA – Explore the regions -” campaign, a secondary phase of its hugely successful “Tastes of JAPAN by ANA” series, which was launched in September 2013.

The first phase of “Tastes of JAPAN by ANA” showcased the best of Japan’s cuisine represented through ANA’s in-flight meals and videos.

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Photo: Cyclonebill

The program mainly promoted each of Japan’s 47 prefectures, introducing the local foods and ingredients, as well as sightseeing locations. It successfully finished covering all 47 prefectures by November 30, 2017.

Starting this December, “Tastes of JAPAN by ANA” is moving on to its second phase, with a new tagline, “Tastes of JAPAN by ANA – Explore the regions.”

Instead of examining 47 prefectures every three months, we have divided the country of Japan into eight regions, and will further closely examine each region for six months to introduce the culinary specialties and hidden gems across Japan.

By focusing rather on a wider area, i.e., “regions” of Japan, ANAS’s aim is for its passengers to explore more than one prefecture in one trip and enjoy each of its local specialties.

To achieve this, ANA is providing renewed in-flight meals and lounge services, a newly designated section in our in-flight magazine “WING SPAN”, and the introduction of a new in-flight video series, “SELECTRAVEL,” which is also available through ANA’s YouTube channel.

“SELECTRAVEL” is created in English and from a Non-Japanese point of view. It features two travel itineraries of the same local area, based on the tourist’s preference of what they may want to experience.

Also, the “Tastes of JAPAN by ANA” menu was exclusively for First and Business Class passengers. However from December, ANA will begin introducing a taste from each region to Economy Class passengers on select European, North American, and Latin American routes. (Full Story Here)

Japan Airlines gets top honors in customer satisfaction survey

(By Japan Airlines)

TOKYO — Japan Airlines (JAL) announced that it received top honors in two categories through the 2017 Japan Customer Satisfaction Index Survey.

This survey is conducted annually by the Service Productivity and Innovation for Growth (SPRING) organization in Japan.

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Japan Airlines
Photo: Arpingstone (https://commons.wikimedia.org)

This will be the 5th consecutive year JAL ranked number 1 for “Repeat Intention Rate” and also the second time in three years to win top honors under the category of “Customer Satisfaction” ranking.

As for the Domestic sector, JAL will make continuous efforts to improve and deliver an enjoyable travel experience for all valued customers.

According to the company`s medium-term management plan (2017-2020), JAL aims to become one of the most valued and preferred airlines in terms of customer satisfaction by the end of fiscal year 2020.

In order to reach this goal, the carrier will continue to refine the quality of the services provided to all customers. (Full Story Here)

Delta’s inaugural A350 flight greeted with water cannon salute at Narita

(By Ryoko Matsumoto, Delta Air Lines)

Delta’s inaugural A350 flight from Detroit to Tokyo landed at Narita International Airport on Oct. 31.

Ship 3502 was welcomed by a water cannon salute and drew in a large audience of passengers, aviation fans and employees.

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Delta’s inaugural A350 flight from Detroit to Tokyo was welcomed by a water cannon salute upon arrival at at Narita International Airport on Oct. 31.
Photo: Delta Air Lines

Within three hours of landing, the state-of-the-art Airbus A350 was ready for its first return flight from Japan to the United States.

Before the departure of Flight 276 from Tokyo to Detroit, Delta hosted a celebratory event with the flight passengers, reporters and employees.

Drinks and mini cupcakes were served to the crowd while they enjoyed live music provided by a string quartet.

“Delta is investing billions of dollars in its aircraft and airport facilities to provide better products and services to our important customers. The A350 aircraft is among these investments, and this Narita – Detroit flight is the first route Delta has deployed for the latest aircraft,” said Masaru Morimoto, Delta’s Vice President – Japan, Micronesia and the Philippines.

“Please enjoy your flight and our latest products, such as the Delta One Suite and Delta Premium Select,” Masaru added.

After Masaru’s welcome speech, Captain Harry O’Nan addressed the audience.

“It is an honor to be here with you today for Delta Air Lines’ Inaugural Airbus A350 service from Tokyo Narita Airport to Detroit, Michigan,” said Captain O’Nan. “We sincerely thank you for being a part of this historic flight and for flying with Delta.”

Passengers received A350 postcards and first flight certificates while boarding, along with special welcome packs when they reached their seats, which included A350 first flyer pins, notebooks and pens, as well as gifts from TUMI and Westin.

Flight 276 departed from Tokyo with a full capacity of 306 passengers onboard. (Full Story Here)